Managed IT Services That Keep Your Business Running 24/7
Proactive IT management, cybersecurity protection, and strategic technology planning—so you can focus on growing your business
- 24/7 Proactive Monitoring & Support
- Advanced Cybersecurity Protection
- Cloud Infrastructure Management
- Predictable Monthly Pricing
IT Issues Holding Your Business Back?
- Frequent system downtime and outages
- Reactive 'break-fix' IT support
- Cybersecurity vulnerabilities and threats
- Unpredictable IT costs
- Slow response times from current IT provider
- Lack of strategic technology planning
Our Managed IT Solution
- 99.9% uptime with proactive monitoring
- Prevent issues before they impact your business
- Multi-layered security and compliance
- Fixed monthly pricing—no surprises
- 15-minute average response time
- Strategic technology roadmap planning
Comprehensive IT Services
Everything you need to keep your technology running smoothly and securely
Cybersecurity
Advanced threat protection, firewalls, antivirus, email security, and employee training to keep your data safe.
Network Monitoring
24/7/365 proactive monitoring of servers, workstations, and network devices to prevent problems before they occur.
Cloud Services
Cloud migration, Microsoft 365, backup solutions, and cloud infrastructure management for flexibility and scalability.
Helpdesk Support
Unlimited support for your team via phone, email, or remote access. Fast response times and friendly expert technicians.
Backup & Disaster Recovery
Automated backups, business continuity planning, and rapid disaster recovery to protect your critical data.
IT Strategy & Planning
Technology roadmaps, vendor management, and strategic planning aligned with your business goals.
How Our Managed IT Works
A simple, proven process to transform your IT infrastructure
Free Assessment
We analyze your current IT infrastructure, identify risks, and uncover opportunities for improvement.
Custom Strategy
Receive a detailed technology roadmap and transparent pricing tailored to your business needs.
Seamless Onboarding
Our team implements solutions with minimal disruption, including migration, setup, and training.
Ongoing Support
Enjoy 24/7 monitoring, proactive maintenance, and unlimited helpdesk support—all for one predictable monthly fee.
Why Choose Core Access for Managed IT?
We're not just your IT provider—we're your technology partner committed to your success.
Proactive, Not Reactive
We prevent issues before they impact your business with 24/7 monitoring and automated alerts.
Predictable Costs
Fixed monthly pricing with no hidden fees. Know exactly what you'll pay every month.
Expert Team
Certified technicians with decades of combined experience across all major platforms and systems.
Rapid Response
15-minute average response time. When you have an issue, we're there immediately.
Transparent Per-Seat Pricing
No hidden subsidies. You only pay for what we manage.
* Infrastructure (servers, network equipment, locations) charged separately
Essential
Professional IT support for small businesses
Included Per Seat:
- 1 Primary Workstation (laptop OR desktop)
- 1 Mobile Device (phone OR tablet)
- Standard Business Applications
- Network Monitoring (Business Hours: 8 AM - 6 PM)
- Helpdesk Support (Business Hours, Email/Ticket)
- Monthly Security Patches
- Basic Cloud Backup (30-day retention, 50GB/seat)
- Spam Filtering
- Annual Business Review
Infrastructure NOT Included:
- •All servers charged separately
- •All network equipment charged separately
- •All additional devices charged separately
Professional
Comprehensive IT management for growing businesses
Included Per Seat:
- 1 Primary Workstation (laptop OR desktop)
- 2 Mobile Devices (phones/tablets)
- All Business Applications
- 24/7 Network Monitoring
- Phone Support (Business Hours: 8 AM - 6 PM)
- Weekly Security Patches
- Advanced Threat Protection
- Enhanced Cloud Backup (90-day retention, 100GB/seat)
- Email Security Suite
- Monthly Check-in Calls
- Standard Response Time (4-hour)
Infrastructure NOT Included:
- •All servers charged separately
- •All network equipment charged separately
- •All additional devices charged separately
Enterprise
White-glove IT for mission-critical operations
Included Per Seat:
- Unlimited Workstations per user
- Unlimited Mobile Devices per user
- All Applications & Custom Software Support
- 24/7 Network Monitoring & Helpdesk
- Priority Response Time (1-hour SLA)
- Real-Time Security Monitoring
- Premium Cloud Backup (365-day, unlimited)
- Advanced Email Security & Archiving
- Dedicated Account Manager
- Monthly Strategy Sessions
- Compliance Support (HIPAA, SOC 2, etc.)
- Disaster Recovery Planning
Infrastructure NOT Included:
- •All servers charged separately (discounted rates)
- •All network equipment charged separately (discounted)
Infrastructure Priced Separately
All servers, network equipment, additional locations, and specialized applications are charged separately from seat pricing. This ensures fair, transparent pricing based on your actual IT infrastructure.
Examples:
- • Standard Server: $150/month (Essential)
- • Database Server: $275/month (Essential)
- • Firewall: $125/month (Essential)
- • Additional Location: $500/month (Essential)
Get Your Custom Quote:
We'll audit your complete infrastructure and provide a detailed, line-itemized quote with no surprises.
Schedule Free Assessment →Frequently Asked Questions
What's included in your managed IT services?
Our managed IT services include 24/7 network monitoring, helpdesk support, cybersecurity protection, cloud services, backup and disaster recovery, software updates, vendor management, and strategic IT planning. Everything your business needs to run smoothly.
How quickly do you respond to support requests?
Our average response time is 15 minutes for all support requests. Critical issues are escalated immediately with response times under 5 minutes. We provide 24/7/365 support for all our managed IT clients.
Do you offer month-to-month contracts?
We offer flexible contract terms including month-to-month options, though our best rates are available with annual agreements. We're confident you'll love our service and never want to leave!
Can you work with our existing systems?
Absolutely! We work with all major platforms, systems, and vendors. During our initial assessment, we'll evaluate your current infrastructure and develop a plan that leverages your existing investments while addressing any gaps or vulnerabilities.
What if we need on-site support?
While most issues can be resolved remotely, we provide on-site support when needed. Our technicians can be at your location typically within 2-4 hours for emergency situations, or we can schedule on-site visits for planned maintenance and projects.
How do you handle cybersecurity?
We implement a multi-layered security approach including firewalls, antivirus/anti-malware, email filtering, security awareness training, regular vulnerability assessments, and 24/7 threat monitoring. We also help with compliance requirements like HIPAA, PCI-DSS, and others.
Ready to Transform Your IT?
Get a free IT assessment and discover how managed IT services can improve your business operations